What It Does:
An automated messaging tool that appears on websites to interact with visitors in real-time, leveraging artificial intelligence to understand and respond to user queries in a human-like manner.
Why Brands Need Social AI:
Context:
- Improve customer experience by providing personalized and interactive support.
- Increase sales and conversion rates by guiding and incentivizing at PoS
- Optimize customer service operations
Benefits:
- •Improves user engagement and leads to higher conversion rates.
- •Increases efficiency by automating routine tasks and freeing up customer service agents.
- •Provides round-the-clock availability for customer support, enhancing the customer experience.
Our benchmarks on this ad creative:
57% lower CPA
Chatbot banner – versus static counterpart, and had achieved a 1.5x
4x higher engagement
compared to standard banners (measured by CTR)